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Privacy policy

Welcome to our website https://www.dis-par.fr/ (hereinafter referred to as the ” Site “) published by DIS-PAR, domiciled at 25 rue de Ponthieu 75008 Paris, France (hereinafter referred to as ” we “, ” us” or ” our”).

We collect information about users of our Site, our business customers, participants in the competitions we organize, as well as our suppliers and service providers (hereinafter referred to as ” you “). Some of this information can be used to identify you (hereinafter referred to as ” Personal Data “).

We can assure you that the Personal Data we collect is processed in compliance with the provisions of the applicable legislation on the protection of Personal Data.

As data controller and publisher of the Site, we are committed to providing you with clear and transparent information on how your Personal Data is collected, stored and processed. We therefore invite you to carefully read this privacy policy (hereinafter the ” Policy “), which complements the General Terms and Conditions of Sale, the Cookies policy and the General Terms and Conditions of Use of the Site.

What is Personal Data?

For your complete understanding, it is important that you know what is meant by Personal Data. Personal Data is any information that enables you to be identified, whether directly or indirectly, and whether professional or personal. This may include your surname, first name, postal address, e-mail address and telephone number, as well as the IP address of your computer and information relating to your browsing on our Site.

Why do we use your Personal Data and how long do we keep it?

In order to simplify the presentation of the characteristics of the processing carried out, we present in the table below the reasons for which we process your Personal Data (purposes), our justifications for the processing (legal bases) as well as the period during which we use them (retention period).

GoalsLegal basisShelf life
When you use the Site
Litigation managementOur legitimate interest in providing evidence in the event of litigationStatutory limitation period
Managing your contact requestsOur legitimate interest in responding to your requests and solicitationsDuration necessary to respond to your request. We then archive your Personal Data for a period of 2 years to prevent any litigation.
Management of the Site and your browsing on the Site through the use of cookies Our legitimate interest in ensuring the proper functioning of the Site, the fluidity of your browsing and the production of statistics and audience measurements.Duration not exceeding 25 months
When you take part in a competition
Management and organization of competitionsContractual performanceContest duration
Managing our commercial prospectingYour consentUntil you withdraw your consent, or 3 years from your last contact with us
When you are a business customer
Managing our commercial relationship and your ordersContractual performanceDuration of the contractual relationship and duration in accordance with legal obligations or statutory time limits
Management of our professional customer databaseOur legitimate interest in providing you with information relevant to your business3 years from your last contact with us
Management of our sales prospecting and loyalty operationsOur legitimate interest in providing you with information about products similar to those you have already purchased3 years from your last contact with us
Managing our accounting obligationsLegal obligationDuration in accordance with legal requirements or statutory deadlines
Litigation managementOur legitimate interest in providing evidence in the event of litigationStatutory limitation period
Manage your business customer accountContractual performanceUntil you delete your account, or, if you no longer use it, once it is considered inactive (after two years of inactivity), unless you object.
Compliance with the provisions of the French law n°2011-2012 of December 29, 2011 on reinforcing the safety of medicines and health products, which aims to guarantee the independence and impartiality of decisions taken in the healthcare field.Legal obligationDuration in accordance with legal requirements or statutory deadlines
For your information, we may also publish on our Site and/or on the sites of our partners information concerning you when you are a professional buyer, including the name of your point of sale, postal address and telephone number of the point of sale, in order to inform the users of our Site of the availability of your products in our point of sale.
When you are a service provider or supplier
Managing our commercial relationshipContractual performanceDuration of the contractual relationship
Management of our service provider/supplier databaseOur legitimate interest in providing you with information relevant to your business3 years from your last contact with us
Managing our accounting obligationsLegal obligationDuration in accordance with legal requirements or statutory deadlines
Litigation managementOur legitimate interest in providing evidence in the event of litigationStatutory limitation period

What Personal Data do we collect?

Categories of Personal Data that may be collected

When you are a business customer and you create a user account, or when we create a customer account for youYour first and last name, title, business e-mail address, company postal address, company name, business telephone number, signature, invoices, order history, bank details, any remuneration or agreements or benefits in kind or in cash, and excise number if applicable.
When you simply browse the SiteNavigation data collected by cookies (e.g. IP address).
When you contact usYour first and last name, e-mail address, postal address, telephone number, professional category, any personal data you may communicate to us in your messages.
When you take part in a competitionYour first and last name, date of birth and email address.
When you are a service provider or supplierYour first and last name, title, business e-mail address, company postal address, company name, business telephone number, signature.

How do we use cookies?

We use cookies and other tracking devices on the Site. To find out more about our use of these tools, please read our Cookie Policy.

Who are the recipients of your Personal Data?

Your Personal Data is passed on within our various departments (notably consumer and sales), to the only people authorized, by their function, to process it.

They are also transmitted to our external service providers (such as our logistics provider, our web service provider, etc.), acting in our name and on our behalf, only when they need this information to perform their services, in particular in order to provide you with the services offered on the Site. We ensure that the latter offer the necessary guarantees to ensure the security and confidentiality of your Personal Data.

We may also be required, by virtue of a legal obligation, to transmit your Personal Data to an administrative authority or an authorized public body (e.g. tax authorities).

Last but not least, we make public any remuneration data or agreements or benefits in kind or in cash on the public database Transparence – Santé.

Is your Personal Data transferred outside the European Union?

As a matter of principle, we only process your Personal Data within the European Union.

However, we may transfer your Personal Data to external recipients who may be located in countries offering different levels of Personal Data protection. In such cases, we undertake to ensure that appropriate safeguards are in place, such as signing the standard contractual clauses adopted by the European Commission, accompanied if necessary by additional measures to ensure their effectiveness.

You can request more information about the guarantees we offer by sending us an e-mail to the address below.

What are your rights regarding your Personal Data?

In accordance with current regulations, you have the right to access, rectify or request the deletion of your Personal Data. You also have the right to limit or object to the processing of your Personal Data.

In addition, you may withdraw your consent to the sending of commercial communications by electronic means at any time.

In certain circumstances, you also have the right to the portability of your Personal Data. The right to portability allows you, where the processing of your Personal Data is based on your consent or on a contract and is carried out using automated processes, to obtain from us that your Personal Data be provided to you in a structured, commonly used and machine-readable format. Personal Data obtained in this way may then be passed on to another data controller without us having to raise any objections.

You also have the right to define general or specific directives concerning the fate of your Personal Data after your death. Specific directives can be registered directly with us. General directives can be registered with a trusted third party certified by the CNIL. You may modify or delete these instructions at any time.

You can exercise your rights by contacting us at the following email address: rgpd@labogilbert.fr.

Should you consider that we are not respecting our obligations or your rights with regard to your Personal Data, you may lodge a complaint with the CNIL, in accordance with the applicable regulations.

In the interests of confidentiality and the protection of your Personal Data, we will need to identify you in order to respond to your request. For this purpose, if there are reasonable doubts as to your identity, you may be asked to provide a copy of an identity document in support of your request.

Further information

We reserve the right to modify this Policy at any time, taking into account the provisions in force regarding the protection of Personal Data.

If you would like to receive further information about our handling of your Personal Data, you can send us your questions by e-mail to the following address: rgpd@labogilbert.fr.

Policy last updated: 28/08/2025